X-KAIZENSCHOOLS

Student complaints

Student complaints

1

In My complaints, choose Submit complaint and read the privacy notice: your identity is visible to the recipient and authorized staff. Enter a title, category and description, adding only necessary attachments: up to three PDF or image files, ten megabytes each. Send, wait for registration and check persistence after refresh. Open Details for the tracking number, status, date and follow-up history. Changing status or a public summary requires an independently authorized account; students cannot change their own complaint status. Published public follow-up summaries become visible, while internal notes are not automatically shared. Use search, status and archive filters to find your complaint, without resubmitting because a response is delayed.